Job description:
Our client a renowned name in furniture, appliances Industry is looking to hire an energetic, motivated and articulate team player who is passionate about account management and customer experience. If so, you might be the perfect candidate we are looking for! Our ideal candidate is able to identify customer needs and passionate about exceeding client expectations.

Responsibilities:

• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish growth and long-term company objectives
• Research key customer wants and needs
• Suggest solutions that answer clients’ needs and wants
• Ensure the ordered products are delivered in a timely manner
• Serve as contact point for key customers and internal teams
• Resolve customers’ complaints in an effective and respectful way
• Gather, report and communicate customers’ feedback on service and product delivery
• Research and source new potential clients
• Measure, track and analyze key account metrics
• Create reports for upper management
• Committed to the monthly, quarterly and annual sales forecast
• Keep abreast with industry and market trends and best practices

Required Skills:

• Good communication and interpersonal skills
• Aptitude in networking and building relationships
• Excellent time and project management skills
• Ability to prioritize and meet critical deadlines
• Problem-solving and negotiation aptitude
• Qualifications & Experience:
• MBA or Bachelor’s degree or equivalent
• 3 + years of relevant experience

Apply at jobs@hcspak.com